The Pre-Shift Playbook

Description

Introducing “The Pre-shift Playbook” a  detailed and practical resource The Pre-Shift Playbook is designed to empower managers with the knowledge and strategies they need to elevate their teams and enhance the dining experience. Each week, you’ll find targeted modules focusing on essential standards to move your whole service team in the same direction.

This workbook is not just a guide—it’s a transformative tool that encourages managers to adopt proactive habits, take responsibility, and make informed decisions. The Pre-Shift Playbook equips managers to handle the dynamic challenges of the restaurant industry confidently.

You’ll receive guidance on

• Why you should implement pre-shifts in your restaurant
• What are the different styles of pre-shifts and what each can look like
• What the responsibilities are of the GM | day of restaurant manager
• How to plan, prepare, execute a great pre-shift for your team
• A strategy for an entire year

There are 52 weeks worth of pre-shift information

• The top 52 restaurant standards for the F.O.H
• Stop having to think of what you are going to talk about each week! Have your 52 standards printed and in a binder to chose from each week at your manager meeting. Save time. Have a consistent message from the leadership team.
  • Reviews the steps of service one by one in detail
  • Covers the top culture building standards
• A page specifically for the manager
  • Why manage it
  • How to manage it
  • Pre-shift talking points
• A page specifically for staff
  • Details out the standard in a fun, relatable way for your team
  • Creates the ability for team members to review information on their own IN ADDITION to managers reviewing it at pre-shift
  • It could be printed and put on a staff communication board for the week
  • It could be a pdf that is emailed out or posted on an online communication platform
  • It could be put in a binder and used by trainers